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Vol. 26 Issue 20 ~ November 20, 2003
 
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‘Troubleshooter’ discusses ethics at Auraria
by Jacob Ryan
The Metropolitan

Truth.

That was the message Tom Martino was trying to convey in his speech to students Nov. 12 in the Tivoli Turnhalle.

Martino, who came to the Auraria campus by his own choice, focused on the relationship between the media and business. Intertwined in the relationship between the two entities was the idea of ethics and how they attempt to play a role in these two ideas, he said.

“There is no such thing as absolute ethics,” Martino said. “You have to figure out where to draw (your own) line.”

Martino, best known for his work in Denver as the “Troubleshooter” and consumer advocate for television’s Fox 31 News, revealed to the students how he decides whether to promote a business or not.

“I’m a consumer advocate, I call down the fire,” Martino said. “I rue businesses and send people to jail, then I promote other businesses.”

He signs a contract with companies which states he will get a fee plus profit from the company in return for his “endorsement.” The catch is the business must live up to its end of the bargain and provide the proper service and customer care it promises. If not, Martino reserves the right to keep their money and still has the right to slam the companies in his reports.

“I take money from people who promise to treat people good, or I kick their butts and keep their money,” Martino said. “We find ways to be ethical.”

Martino also warned his audience about anybody who says that the media is subjective, adding that there is always a spin on a story. This can be unintentional, but it comes through just in the way it is written and reported, he said

In agreement with this statement was Laurence Washington, who is both a journalism instructor at Metro and an active journalist.

“You can’t avoid it; there’s always a slant (in a story),” Washington said.

Washington also added a short story about what his father would do, buying both daily newspapers to read how each reported on the same story, then making up his mind based on the information given.

“That’s why it’s a good thing having two daily newspapers in Denver,” Washington said. Martino listed the types of stories he reports on. Rather than set his own personal agenda, he said he does detection. He loves to do educational stories, which show people how not to be scammed or get ripped off, he said

But he also showed how he does stories based on payback.

“We do stories for sheer revenge,” Martino said. “If there’s some scumbag who ripped some old lady off, I want that guy’s face on TV. I want to give out his phone number; I want to give out his address. I want people to hate him.”

When dealing with the issue of ethics, Martino made it clear that the media and business essentially work hand-in-hand.

According to Martino, if a business advertises in the publication or with the broadcast company that you work for, it is virtually impossible to write a negative story about them. He said that it can also work the other way around, having to produce a positive story on a business just because they advertise with you.

“If (your story) hurts (business) partners, you’ll be told it’s not newsworthy,” Martino said.

He said there still are ways for those in the media to get their words across, even if they are somehow pressured not to do so.

“If you present a powerful image, if you are powerful economically (or socially), you can get away with saying things about the big fish,” he said.

Martino said that though it may seem like people in the media are, in one way or another, sell-outs, “I don’t want to make the media out to be prostitution. It’s only partial-prostitution.

Everyone in the media makes a profit, or they don’t stay in business. I want to stay in business.”
“With all of the garbage in the corporate and media world, it’s a good thing that courses like these are available,” Martino said. “It’s basically going to produce better people.”

 

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