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Metro student group to make appearance on nationally syndicated radio show
Members of Metro’s Students In Free Enterprise will join “Troubleshooter” Tom Martino on his nationally-syndicated consumer advocate radio talk show from 9 a.m. to 12 p.m. Dec. 1.

The show originates from KHOW 630 AM in Denver, but is heard on 212 stations in 46 states.

Martino’s show will continue to handle caller complaints, but SIFE students will bring a different twist to the show by handling calls from consumers across America who wish to share their most unusual customer service stories. Prizes will be awarded each hour to the caller with the best story.

The show will also include examples of good customer service from national holidays, and because the show will air during the peak of the holiday shopping season, students will recommend national retail companies where customers can expect to find exceptional service.

If the show is successful, it could turn into a monthly gig for SIFE members.

The SIFE members scheduled to appear on the Dec. 1 show are Todd Zinck, president, Conor Simbeck, director of communications and Mick Jackowski, faculty advisor.

Auraria to hold fund-raiser for disadvantaged children
Auraria Shares, a holiday fund-raiser to collect canned foods, mittens and holiday gifts for Denver’s underprivileged children, will kick off with a tree-trimming party Dec. 2 at the child-care center.

The fund-raiser started 10 years ago and as the number of less fortunate children rises in Colorado and crisis relief centers are flooded with requests during the holidays, Auraria begins its annual donation drive.

Last year, members of the Auraria community donated more than 300 gifts to the drive. Each year, the gifts are donated to local organizations and charities that provide services for disadvantaged people within the community.

The “Share Tree” will be located on the first floor of the Tivoli. Anyone who wishes to participate can pull a tag from the tree and must return the original color-coded tag to Tivoli Room 303 or 305 by noon Dec. 16. Canned food donations will also be accepted through Dec. 16.

Metro to switch e-mail servers
On Dec. 30, Metro will update the campus-wide portal system, MetroConnect. As part of the upgrade, the college will get a new e-mail system that promises faster performance and more features.

The change is being made based on feedback from Metro users, said Ben Zastrocky, director of Web services. “The performance and features enhancements will better meet the needs of our constituents.”

In addition to faster sending and retrieval of e-mail, the new system will allow users to sort messages and conduct thorough e-mail searches. Because the system is Web-based, it also permits people to send and receive e-mail from remote locations using their regular address books, which will reside on the Web.

While the new system has a different look and feel, Zastrocky says, it’s very intuitive and easy to use. “The interface is different, but after a few minutes, people should feel comfortable using it. It’s pretty straightforward.”

The new e-mail system is scheduled to go online Dec. 30.

-compiled by Lindsay Sandham

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