FAQ: Frequently Asked Questions
1. Where are you located?
We are located in the Tivoli Student Union, Room 651. To find us in the Tivoli take the Tower elevator across from the Cinnamarron to the 6th floor. From the elevator, turn left and go down the stairs. Our facilities are handicapped accessible. If you need better directions for our location check the campus map.
2. Who is eligible for services?
MSCD students who are currently registered for at least one credit hour may receive services. Faculty and staff may be seen on a one-session consultation/referral basis, and may attend any of our groups/workshops if we have space available after students have been accommodated.
3. Who will see me?
Our counselors are qualified mental health professionals; including psychotherapists, psychologists, and graduate student interns. For a current listing, see our Staff List . For some concerns your counselor may recommend a referral to an off-campus agency who will better assist you.
4. How do I get an appointment?
To begin counseling you may simply come to the Center located in the Tivoli Student Union, Suite 651. Our administrative staff will help you fill out the paper work required and set you up with a counselor. The initial meeting usually takes about an hour or less, and your counselor will help determine the nature of your problem(s) and your treatment options. Please note though, we are only able to see MSU Denver students who are currently registered for at least one class. Faculty and staff can be seen on a one-session consultation/referral basis.
5. What are your hours?
The Counseling Center is open from 8:00 A.M. to 5:00 P.M., Monday through Friday. Given the high demand for our services we do encourage you to make an appointment in advance.
6. Is there a cost?
No! We are able to provide service free of charge to MSCD Students. There is a limit to the number of sessions so that we can be available to all students. The number of sessions you receive will be determined by you and your counselor, if it is appropriate for you to receive services from us.
7. Do you help with academic advising?
No. If you have questions about your major, schedule, advising or requirements, please contact the Academic Advising Center in CN 104 at 556-3680. Tutoring resources can be obtained through the Tutoring Center in the Tivoli Student Union, second floor, Suite 219 at 556-6439. We do, however, offer Test and Math Anxiety Workshops throughout the year. Our counselors can help with a variety of academic concerns as well.
8. Do you offer groups?
Yes. We offer support groups in a number of topic areas. Past groups have included Healthy Relationships, Anger Management, Men’s and Women’s Groups, Assertiveness, Self-esteem, Family Issues and Couples Counseling to name a few. You may also inquire at our office or call 556-3132 for a brochure of our latest offerings.
9. Do you do testing?
Not usually. You can talk with your counselor for further clarification. Academic testing and assessment can be arranged through the Assessment and Testing Center in the Tivoli, Rm. 347 at 556-3677. You can also contact the Career Services office in The Tivoli Student Union at at 556-3664 for career testing.
10. Are my records confidential?
All records are strictly confidential at the Center, in accordance with state and federal law. Information cannot be released about you without your specific written consent. There are special rare circumstances when this may not apply, and our staff can explain the limitations if you have concerns.
