Communication
What you should know about Communication
Q. Why is it important to have good communication skills?
A. Good communication, more than any other factor, enriches our relations with each other.-
If we cannot communicate well, we may frequently find ourselves in misunderstandings where we have hurt someone else's feelings or our own have been hurt.
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If we cannot communicate effectively, it may be difficult to ensure that our needs are met.
Q. How can I improve my communication skills?
A. As a basic rule, use spoken language rather than relying on nonverbal cues.
Try to be open and honest. Say what you mean rather than hinting at it, do not assume that someone can read your mind!
Establish an appropriate place and setting for communication. If you are engaged in a difficult conversation, talk in private with minimal distractions and allow yourself plenty of time.
Focus on the area of discussion. If you are dealing with a difficult issue, do not bring in additional concerns and do not let the conversation wander.
Use "I" language. Using "I" instead of "you" helps the person that you are talking to feel less defensive. Explain how something makes you feel. For example, instead of saying "You never call me", try "I felt disappointed when you didn’t call."
Speaking effectively is only one part of good communication. It is important to be able to actively listen when you are being spoken to. Try not to interrupt, and give the speaker your full attention.
