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Direct Loan Servicers

 

               ACS               
               Website: www.acs-education.com
               Phone: 1-800-835-4611 or 1-800-508-1378
               Fedloan Servicing
               Website: myfedloan.org
               Phone: 1-800-699-2908
               Great Lakes
               Website: mygreatlakes.org
               Phone: 1-800-236-4300 or 608-246-1700
               Nelnet
               Website: nelnet.com
               Phone: 1-888-486-4722
               Sallie Mae
               Website: salliemae.com
               Phone: 1-888-272-5543, 1-800-722-1300 or 317-570-7397

Helpful Links and Contact Information

Track your outstanding federal student loans and find out who your loan holder is:

National Student Loan Data System (NSLDS) Web site:
www.NSLDS.ed.gov

Note: NSLDS only tracks federal student loans; you will need to track any private education loans you may have using your own records.

Your single contact for everything related to repayment of your Direct Stafford Loan:


Direct Loan Servicing Center
1-800-848-0979
Direct Loan Servicing Online:
www.dl.ed.gov

Entrance Counseling, Master Promissory Note (MPN), and PLUS Loans

For everything you need to know about Direct Consolidation Loans, including an online application:

               
                Direct Loan Consolidation Center
                1-800-557-7392
                Direct Loan Consolidation Web site:
                www.loanconsolidation.ed.gov

To set up payments on defaulted student loans that have been turned over to the Department of Education:
                Default Resolution Group (DRG)
                1-800-621-3115
                http://www2.ed.gov/offices/OSFAP/DCS/index.html

If you have non-Direct Stafford Loans (FFEL) that were serviced by Nelnet:
                Nelnet Loan Servicing
                1-888-486-4722
                www.nelnet.com

Brochures and booklets: Click on a brochure to view or download in PDF form

Direct Loan Basics for Students (Acrobat Icon 1,669 KB)

Direct Loan Basics for Parents—Direct PLUS Loans (Acrobat Icon 1,948 KB)

Entrance Counseling Guide for Direct Loan Borrowers (Acrobat Icon 1,509 KB)

Exit Counseling Guide for Direct Loan Borrowers

Stafford Loan Forgiveness Program For Teachers (Acrobat Icon 413 KB)

Your Federal Student Loans—Learn The Basics and Manage Your Debt (Acrobat Icon 4,743 KB)

Direct Loan Basics and Entrance Counseling Guide for Graduate and Professional S (Acrobat Icon 1,261 KB)