To log in and use the system effectively, you should be using one of the following Internet browsers:

• Windows
  Internet Explorer 5.5 SP2, 6.0 SP2
  Netscape 7.2 (see Netscape JRE Issue below) [download]
  Netscape 8.1.0 (see Netscape JRE Issue below) [download]
  Firefox 1.0.7 [download]
  Firefox 1.5.0.1 [download]
  
  
• Macintosh
  OS v9
  Netscape 7.0 (see Netscape JRE Issue below) [download]
  
  OS X v10.3
  Firefox 1.5.0.1 [download]
  Mozilla 1.7.12 [download]
  Netscape 7.2 [download]
  Safari 1.3.9
  
  OS X v10.4
  Firefox 1.5.0.1 [download]
  Netscape 7.2 [ download]
  Safari 2.0
  

If you are trying to log in to the system using another browser, you may experience difficulties. Note: IE 7.0 is NOT a supported browser for MetroConnect.

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Netscape JRE Issue

In order to use the Chat application provided by the Luminis system, your Internet browser must be able to access and run a Java Virtual Machine (JVM). In some cases a JVM is provided by your operating system. In other cases, the browser adds a JVM to your computer when it is installed. With Netscape browsers, the JVM is included during installation as part of the Java Runtime Environment (JRE). However, in some installations of Netscape, the JRE is an optional installation choice. If your Netscape browser does not have a JRE installed or enabled, you will see a warning message when you first access the Luminis system. If you click continue, you should be able to use all system functionality with the exception of Chat. The first time you try to use Chat without a JVM, you will be prompted to install a plug-in. If you accept the plug-in, a JVM will be installed and configured for your Netscape browser and you will no longer see the warning message when you try to access the Luminis system.

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