Frequently Asked Questions
Tuition and Fees
Do I have to pay my tuition and fees in full before classes begin and what happens if they are not paid by the deadline?
Yes, you are required to pay your tuition and fees prior to the beginning of classes. The payment deadline for each semester is published in the Class Schedule and on the university’s Web site.
If you do not pay before the published deadline, you will be assessed a 4 percent service charge, AND an additional 1.5 percent service fee for each month after that. Nonresident students must pay all tuition and fees by the payment deadline or their registration will be canceled.
Do not wait for a bill. Your enrollment will not be cancelled for non-payment, and you will be responsible for all or part of tuition and fees charges according to the Withdrawal/Refund policy.
Where do I go or whom do I talk to if I believe I should get a refund for dropping or withdrawing?
The Registrar’s Office, SSB 160 and Student Accounts Office SSB 150 have information to determine if you are eligible for a tuition/fee reduction due to extenuating circumstances, such as illness, employment or death.
The Tuition and Fees Appeal Committee reviews petitions for refund requests due to circumstances that do not fall into the categories listed above. Information on this process can be attained in the Office of Student Accounts, SSB 150.
Who do I talk with if I never attended class, but I am still being charged tuition and fees?
If you are registered for classes but do not attend, you are responsible for officially dropping/withdrawing from those classes. You will be charged the percentage of tuition and fees in effect at the time of drop/withdrawal (see above). You may appeal for a refund based on extenuating circumstances such as death or illness of a family member, illness related to you, or an employment change that was not voluntary.
Other circumstances that resulted in your inability to withdraw/drop may also be considered. Information related to the appeal process may be obtained in the office of the Registrar or Student Accounts.
If you do not officially drop/withdraw from a class or classes, you are responsible for any academic grades received and for any charges on your bill.
