Frequently Asked Questions
Who can contact Student Conflict Resolution Services?
As part of the Office of Student Life, Student Conflict Resolution Services is funded by student fees. This requires Student Conflict Resolution Services to only provide assistance to current students and faculty and staff with student related issues.
Why should I consider Student Conflict Resolution Services?
As a neutral third party we can:
- Help you and another person reach agreements and find solutions to disputes before they escalate.
- Provide an opportunity to say what is important to you and help you to hear the other person’s perspective.
- Teach you to communicate more effectively, both orally and in writing.
- Provide you with the tools you need to successfully resolve conflicts in the future.
- Help you find win-win solutions in disputes.
- Rebuild relationships.
Will my visit to Student Conflict Resolution Services be kept confidential?
In most circumstances your visit will be kept confidential. Exceptions under the law include a court order, imminent danger to yourself and others, child abuse, and discrimination. These issues must be reported to the proper authority or the Equal Opportunity Office. If your situation does not involve any of these circumstances the only record of your visit will be for tracking and funding purposes.
If you would like to talk to someone with full confidentiality privileges please contact the Metro State Counseling Center or the Health Center at Auraria.
Will Student Conflict Resolution Services be an advocate for me?
No, as a neutral third party Student Conflict Resolution Services will help you explore options and assist you in solving a problem on your own but will not advocate for any party involved in a conflict.
How can I make an appointment?
Students can schedule an appointment with the Student Conflict Resolution Coordinator by visiting our office in the Tivoli Student Union, Suite 311, e-mailing the coordinator at jkasper3@msudenver.edu, or by calling 303.556.3559. The Office is open Monday through Friday from 8 a.m. to 5 p.m. Evening appointments may also be available.

