Flag and Categorize Messages
Flag Messages
Flag an E-mail Message
Do one of the following:
1. From the Ribbon, go to Home tab > click on Follow Up > select on a desired follow-up option from the list

2. In the Item Pane, right click on the e-mail message > point to Follow Up > select a desired Follow Up option from the shortcut menu

3. Click on the flag icon that appears on the right side of the e-mail message

Mark complete flagged items
1. Click on the flag icon that appears on the right side of the e-mail message
2. A green check mark will appear

Categorize Messages
Outlook has a number of ways of organizing e-mail that will ensure that no messages get left behind.
Categorize an Incoming E-mail
1. Select an e-mail message in the Item Pane
2. Do one of the following:
- From the Ribbon, go to Home tab > click on Categorize > select a desired category

- Right click on the e-mail message in the Item Pane > point to Categorize>select a desired category from the shortcut menu

Rename a Category
1. From the Ribbon, go to Home tab > click the Categorize list down arrow > choose Edit Categories… from the shortcut menu

2. In the Categories dialog box, under Name field, double click on a category name to rename

Place an E-mail Message into Two or More Categories
1. In the Item Pane, select a desired e-mail
2. From the Ribbon, go to Home tab > click on the Categorize button > select one or more categories

